When You Have Finally Had Enough Of Arrogant IT Consultants Who Never Return Your Calls, Miss Deadlines, And Nickle And Dime You Over Every Little Thing They Do, Then It's Time To Give Us A Call
It just amazes me how unreliable and arrogant some computer technicians are.
When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours even days before they can actually come out to see you. Even at that, a lot of them are late, never really explain what they are doing, and as a final insult, bill you for work that you are not satisfied with!
I think its about time someone finally put the client first. Thats why we decided to commit ourselves to delivering fast, affordable computer network support from technicians who really know what they are doing.
Why should you pay while an inexperienced technician stumbles his way through your network problem? Our technicians are not only vendor certified but have logged hundreds of hours of hands-on support in real-life business environments. They show up on time, are courteous to you and your staff, and conduct themselves professionally at all times. When you hire us for ANY project, not only can you expect it to be done right, but you can expect it to be done on time and on budget.
. . . read for yourself what our clients have to say about our service.
Our computers are our lifeline to business. If they are down we cannot service our customers. Before I hired R. L. Wright & Associates our computers were always down and I would receive bills for parts and equipment that were never installed. Since I hired R. L. Wright & Associates our computers are never down. I can depend on R. L. Wright & Associates to be truthful, accessible, and to fix any issue quickly and completely.
I am a Practice Administrator not a computer person so when we decided to upgrade our software I called R. L. Wright & Associates. They agreed to act as a liaison between us and the software vendor. They also handled all the equipment upgrades that were necessary to support the new software. I trust R. L. Wright & Associates. They provide one-on-one personal service, understand the urgency of our needs, and are always available to us.
"When it came time for me to hire a computer consultant my accountant recommended R. L. Wright & Associates. I feel that I got lucky finding a trustworthy and responsive consultant the first time.
I hired R. L. Wright & Associates to install a network to support new veterinary practice software. They installed and configured the equipment based on the software requirements. When the software people came they had no problems with the network or equipment.
Recently we were hit by lightening which damaged some of our computer equipment. R. L. Wright & Associates came out immediately, even though their own offices were down due to lightening damage. They triaged the problems and got us back up and working while new hardware was ordered.
I can focus on my business knowing that I have an expert a phone call away who is knowledgeable and looking out for my bottom line."
As a business owner, Im sure you would rather spend your time and money on projects that directly contribute to the growth and profitability of your organization rather than dealing with or fixing computer problems. If that is true, then our Tech Care program is designed for YOU.
Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Tech Care program does not allow us to profit from your technology troubles in any way.
We simply offer this service to all prospective customers as a way of introducing ourselves to you without the risk.
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