Russell Medical is owned and operated by the Russell family. Throughout their medical training, Dr. Russell and his wife Dr. Urrutia worked in many different office settings. The biggest problem they found was the repeated disconnect between primary care and acute care. Because primary care providers are often unable to fit sick patients into their busy schedules, these patients have to go to emergency rooms and urgent care centers where the providers know nothing about them. Dr. Russell and Dr. Urrutia aspired to run a medical practice that offered preventive, routine, and acute care, all in one convenient location.